Shipping Information @ AutoCustomPaint.com

Shipping Information

All orders are shipped UPS ground service unless otherwise requested while orders are being placed online, shipping starts at $6.95 and includes "signature required" at the time of delivery to guarantee that you get your order.

Orders that are shipped via truck east of the Mississippi River will be charges $64.00. Orders shipped via truck west of the Mississippi River, standard truck shipping rates apply and you will be contacted to quote you the shipping charge prior to finalizing your order with the quoted shipping fees.

All above listed shipping charges apply to the continental United States of America only.

For all orders shipped outside of the continental United States of America, shipping charges to be arranged at the time that the orders are placed.

Orders Outside of the USA

All orders shipping outside of the USA will require a follow up e-mail with a shipping quote before processing your order. If you have any questions or need assistance with an international order, please call Internet Customer Service at 708-344-9998 or fax us at 708-344-0122 or email us at info@autocustompaint.com

Hazardous Material Charges

There is an additional charge of $22.00 that will be applied to orders containing 1 gallon or more of hazardous material type products when they are shipped (per hazardous material shipping box which contains 1 or more gallons of the following products, hazardous material shipping boxes hold 2 gallon cans).

* * PLEASE NOTE * *

6 quarts or less of the following listed products can be shipped without the $20.00 hazardous material charge (unless in a gallon can).

We can break down gallon containers into quart cans to save you the Hazardous Material Charge if requested, there is a $2.00 charge for the 4 quart cans. When placing your order please note in the comments that you wish to have your order broken down.

These Hazardous Material Charges are charged by the ground service carriers to comply with the Federal Hazardous Material Rules.

Products that fall under this shipping policy are:

Paints
Primers
Activators
Clears

All of the following Products can be shipped by truck only, no UPS or other ground carriers, due to the below listed products containing solvents

Reducers
Thinners
Wax / Grease Remover
Any other product containing solvents

Merchandise Returns

We want you to be satisfied with your purchases, if not please return the item(s) to AutoCustomPaint.com and we will either exchange the item(s), issue a store credit or refund (No Refunds or Returns on Color Cards or Custom Mixed Paints).
All returns must be made within 30 days from the date of purchase.

We will not accept any returns without the original box or packaging. Returned item(s) may be subject to a restocking fee of 25%.

All returns must have a Return Material Authorization (RMA) number before shipping back to AutoCustomPaint.com. RMA numbers can be received by calling 708-344-9998.

All product warranties are from the manufacturer.

All returns MUST be shipped truck or UPS prepaid.

NO RETURNS WILL BE ACCEPTED WITHOUT A RMA NUMBER
CLEARLY MARKED ON PACKAGING.